Privacy Policy

Effective Date: 01st October 2025

At Evie Logan Therapy, your privacy and the confidentiality of your personal information are of utmost importance. This Privacy Policy explains how we collect, use, and protect the personal data you provide when using our website, booking therapy sessions, or otherwise engaging with our services.

1. Information We Collect

We may collect personal information in the following ways:

Contact information: Name, email address, phone number.
Therapy-related information: Information shared during sessions, including notes and assessments.
Payment information: Credit/debit card details or other payment data (processed securely via trusted third-party providers).
Website and usage data: IP address, browser type, pages visited, and analytics information collected through cookies and similar technologies.

We do not sell your personal information to third parties.

2. How We Use Your Information

We use your information to:

Provide therapy and related services.
Communicate with you regarding appointments, updates, or relevant information.
Process payments and maintain accurate financial records.
Improve our services and website through anonymized analytics data.
Comply with legal and professional obligations.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

To perform a contract (for providing therapy services).
To comply with legal obligations.
To protect your vital interests or those of others.
With your consent, when applicable.

4. How We Store Your Information

Digital records are encrypted and stored on secure servers.
Paper records are stored in locked cabinets accessible only to authorised personnel.
We retain your personal data only as long as necessary for the purposes described and in accordance with legal requirements.

5. Sharing Your Information

We may share your personal information in the following limited circumstances:

Third-party service providers: e.g., payment processors, IT support, or analytics services.
Legal requirements: If required by law, to prevent harm, or in response to official investigations.
With your consent: If you explicitly agree to share your information.

We do not share your information for marketing purposes.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and gather analytics data. Cookies help us understand website usage and improve functionality.

You can manage cookies through your browser settings. Disabling cookies may limit some website functionality.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your data, where applicable.
Withdraw consent to processing your data.
Object to certain types of processing.
Request a copy of your data in a portable format.

To exercise any of these rights, contact us at info@evielogantherapy.com.

8. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Session records: Retained in line with professional therapy standards.
Financial records: Retained as required by law for accounting and tax purposes.

9. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with the updated Effective Date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us:

Evie Logan Therapy
Email: info@evielogantherapy.com
Phone: 07944 233020